Rusk Independent School District
32 – 35 USD/hour
- Remote
- Anywhere
- Full-time
We are seeking a Customer Service Representative for a remote position at Rusk Independent School District (ISD), our duties and responsibilities include the following:
As a Customer Service Representative ideally would have startup experience and embraces versatilities and a fast-paced working environment. However training will be provided if you are at entry level. You must be able to multitask, be adaptive to business needs, have very positive energy, be collaborative, and be customer-centric
• You are technically savvy and able to learn new systems and processes quickly
• Strong ability to work well with people from varied cultural, socioeconomic, educational, and experiential backgrounds
• Demonstrated ability to work independently and to adapt quickly to new challenges
• Ability to work with a high volume of activity (phone, email, and chat)
• Bilingual abilities are welcome; English/Chinese (Mandarin)/Spanish
• High level of organization and attention to detail
preferred
Basic computer and typing skills
Responsibilities
• Respond to all inbound inquiries (phone, email, and chat) from applicants with effective communication and problem solving skills.
• Provide technical assistance to applicants allowing them to complete their applications.
• Navigate a computerized system for responding and/or troubleshooting to applicants questions.
• Must have excellent verbal and written communication and problem-solving skills, as well as being comfortable with multi-tasking, as needed.
• Strong interpersonal skills, verbal and written communication skills, and most importantly the ability to empathize with applicants.
• Become and remain knowledgeable about all FORWARD application programs to provide excellent applicant support
• Identify inefficiencies in workflows and suggest solutions.
Benefits:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
Method Of Application
Qualified and interested applicant should click the APPLY HERE LINK below to start filling out the application form and submit it before the deadline.
APPLY HERE
Deadline: Not Disclosed
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